SMS Terms and Conditions
Consent for SMS Communication
The information collected as part of the SMS consent process, including phone numbers, is not shared with third parties for marketing purposes. Consent to receive text messages from Integrity Facility Solutions is always optional and is never a condition of purchasing our cleaning services.
Types of SMS Communications
If you have consented to receive text messages from Integrity Facility Solutions, you may receive messages related to the following:
- Service and appointment scheduling confirmations
- Crew arrival and schedule change notifications
- Follow-up messages after a walkthrough, quote, or completed service
- Estimate and quote updates
- Billing and invoice inquiries
- Employment application updates for applicants
- Marketing and promotional messages
Message Frequency
Message frequency varies depending on the type of communication and your activity with us. For example, you may receive up to 4 SMS messages per week related to scheduling confirmations, service follow-ups, billing inquiries, or promotional offers.
Potential Fees for SMS Messaging
Standard message and data rates may apply based on your mobile carrier's pricing plan. These charges are set by your carrier and not by Integrity Facility Solutions, and they may differ for messages sent domestically versus internationally.
Opt-In Method
You may opt in to receive SMS messages from Integrity Facility Solutions in the following ways:
- By submitting an online form on our website and checking the SMS consent box
- By providing your mobile number and verbal consent during a phone call or on-site walkthrough
- By texting us first at
812-205-4444
Opt-Out Method
You may opt out of receiving SMS messages at any time. Simply reply STOP to any text message you receive from us. You may also contact us directly at 812-205-4444 to request removal from our messaging list. Once you opt out, you will receive a single confirmation message and no further texts unless you choose to opt in again.
Help
If you run into any trouble with our messages, reply HELP to any text you receive from us. You can also reach our office directly during business hours.
Additional Options
- If you prefer not to receive text messages, simply leave the SMS consent box unchecked on our forms.
- You can still reach us by phone or through the Contact Us page on our website.
Standard Messaging Disclosures
- Message and data rates may apply.
- You can opt out at any time by texting STOP.
- For assistance, text HELP or review our Privacy Policy and this SMS Terms and Conditions page.
- Message frequency may vary.
- Carriers are not liable for delayed or undelivered messages.
